Data & trust
Straight answers about your data.
We only state what we can show you — how call data is handled, what you can export, and which certifications we do not yet hold.
Encryption
Call data and contact details are sent over TLS and stored encrypted at rest by our managed cloud infrastructure.
Access control
Each business has its own workspace behind authenticated access, with roles controlling who can see and change what.
Credential handling
Any integration credentials you provide are stored server-side and are never exposed in the browser.
Call records
Recording and transcription are only active where you enable them, and records can be exported or deleted on request.
Data processing
A Data Processing Agreement reflecting UK and EU GDPR obligations is available on request.
Certifications
Vocanta does not currently hold SOC 2, ISO 27001 or HIPAA certification, and is not intended for clinical, legal or regulated financial advice calls.
For DPA, sub-processor list, penetration test summaries and questionnaire responses, email security@vocanta.pro.